Frequently asked questions
In the US, if you use Soundsuit, all necessary copyright fees are included in your Soundsuit subscription. You do not need to pay additional fees on top (e.g. BMI, ASCAP, SESAC, GMR).
In the rest of the world, you do need to get a music license from your local Copyright Collecting Society, such as PRS-PPL (UK), GEMA (DE), SACEM (FR), APRA AMCOS (AU), etc.
When you subscribe to Soundsuit, you receive a confirmation email. The invoice will be attached to this email.
As a music service for professionals, Soundsuit delivers business-compatible invoices, with all necessary information to comply with any international accounting standards.
If on the day of your subscription your free trial is not ended yet, you will receive the email with the attached invoice on the day when your subscription will officially start (i.e. the day when your free trial will end).
No, Soundsuit’s trial is absolutely free of charge and without any binding nor obligation to purchase. To start your free trial, no credit card is required, so you do not need to share any banking details. And the transition from the trial to the subscription is NOT automatic!
The fee includes all the licenses you need to stream music in a place of business in the United States and in Canada. All the potential music licenses are then included (e.g. BMI, ASCAP, SESAC, GMR, SOCAN, RE:SOUND). With Soundsuit, you do not have to worry again about licensing!
If your business is located outside the US and Canada, you will need to get an additional music license from your local collecting society, e.g. PRS-PPL (UK), GEMA (Germany), SACEM (France), etc.
The notice period reads
- for a monthly subscription, 14 days to the end the subscription.
- for a yearly subscription, 3 months to the end of the subscription.
You can pay yearly or monthly using:
- VISA credit card
- MasterCard credit card
- AMEX credit card
- ACH direct debit (USA)
- SEPA direct debit (Europe)
- iDEAL (North Europe)
- Apple Pay (Apple users)
Very good music selection and customer service. My personalized playlists perfectly match my customer target group.
Our international clientele requires us to stay up to date with music trends. Soundsuit does all the work for us.
Finally a modern solution. When on auto-piloted, no more hassle for the team. Very practical for our restaurant!
Perfect solution for events. The playlist setup takes seconds. It’s plug and play. Really easy!
No need for an expensive music agency any longer. Soundsuit’s team and smart tech make things cheaper and much more flexible.
Great product. Easy to deploy across multiple sites. Very competent support.
Well curated music catalogue. The on-brand playlists improve our guest experience.
Other services that we tried let slip many songs with offensive lyrics. Not Soundsuit!
Personal and nice support. The created music atmosphere perfectly fits my salon concept. Recommended!
Great music service for professionals. It saves us significant time. Very happy with Soundsuit.
My customers often praise the motivating music atmosphere in my gym. They should congratulate Soundsuit.
It saves all the manual playlist work: creating, scheduling, updating! Ideal for store managers.
Soundsuit insures a premium and consistent music atmosphere. Without any effort for us.
Easy to use for non tech-savvy staff. Great music selection. And affordable price. I recommend!