Kontaktdaten

Mit unserem Team Kontakt aufnehmen

Vielen Dank für Ihr Interesse an Soundsuit. Sie können unser Unternehmen und unser Team ganz einfach per E-Mail kontaktieren oder das untenstehende Formular nutzen. Wir werden Ihre Anfrage schnell fortsetzen und Sie bei Bedarf zurückrufen. Wir möchten gerne von Ihnen hören.

Soundsuit Kontakt mit Unternehmen und Team - Sales

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Soundsuit Kontakt mit Unternehmen und Team - Support

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Soundsuit Kontakt mit Unternehmen und Team - customer success

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Kontaktinformationen

Kirchenstrasse 72, 81675 Munich, Germany

Für Deutschland: +49 (0)89 628 24256

Für USA: +1 (202) 858-1727

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Mit unserem Team Kontakt aufnehmen

Frequently asked questions

Do i need to pay complementary royalty fees (e.g. BMI) if i subscribe to Soundsuit?

In the US, if you use Soundsuit, all necessary copyright fees are included in your Soundsuit subscription. You do not need to pay additional fees on top (e.g. BMI, ASCAP, SESAC, GMR).

In the rest of the world, you do need to get a music license from your local Copyright Collecting Society, such as PRS-PPL (UK), GEMA (DE), SACEM (FR), APRA AMCOS (AU), etc.

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Do I receive a business invoice after subscribing?

When you subscribe to Soundsuit, you receive a confirmation email. The invoice will be attached to this email.

As a music service for professionals, Soundsuit delivers business-compatible invoices, with all necessary information to comply with any international accounting standards.

Useful remark:
If on the day of your subscription your free trial is not ended yet, you will receive the email with the attached invoice on the day when your subscription will officially start (i.e. the day when your free trial will end).

Does Soundsuit's free trial includes an obligation to purchase?

No, Soundsuit’s trial is absolutely free of charge and without any binding nor obligation to purchase. To start your free trial, no credit card is required, so you do not need to share any banking details. And the transition from the trial to the subscription is NOT automatic!

What’s included in the monthly fee?

The fee includes all the licenses you need to stream music in a place of business in the United States and in Canada. All the potential music licenses are then included (e.g. BMI, ASCAP, SESAC, GMR, SOCAN, RE:SOUND). With Soundsuit, you do not have to worry again about licensing!

If your business is located outside the US and Canada, you will need to get an additional music license from your local collecting society, e.g. PRS-PPL (UK), GEMA (Germany), SACEM (France), etc.

Can i cancel my subscription at anytime?

You can cancel your Soundsuit subscription at any time, and for free.

Please simply send an email to support@soundsuit.fm. Without termination, the subscription automatically renews for a new term.

What is the cancellation notice applied?

The notice period reads

for a monthly subscription, 14 days to the end the subscription.
for a yearly subscription, 3 months to the end of the subscription.

What are the available payment methods?

You can pay yearly or monthly using:

VISA credit card
MasterCard credit card
AMEX credit card
ACH direct debit (USA)
SEPA direct debit (Europe)
iDEAL (North Europe)
Apple Pay (Apple users)

Is Soundsuit compatible with Sonos?

Yes, you can easily use Soundsuit with your Sonos sound system. As a certified premium partner of Sonos, Soundsuit is fully compatible with all Sonos devices.

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Der Test von Soundsuit ist absolut kostenlos und ohne jegliche Bindung oder Verpflichtung zum Kauf. Wenn du dich bei Soundsuit anmeldest, musst du keine Bankdaten angeben. Und die kostenlose Testversion wird nach 30 Tagen automatisch gestoppt.

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