Contact our Company and Team

Thanks for your interest in Soundsuit. You can easily contact our company and team via email or use the form below. We will quickly proceed your inquiry and give you a call back when needed. We’ll love to hear from you.

Mikael Bourdon

Sales

sales@soundsuit.fm

Philipp

Support

support@soundsuit.fm

Stella Taylor

Customer Success

stella@soundsuit.fm

Send us a Message

Contacts

Kirchenstrasse 72, 81675 Munich, Germany

+49 (0)89 2154 3191

hello@soundsuit.fm

Get map directions

For partnership offers, please send your emails to sales@soundsuit.fm.

Frequently asked questions

Do i need to pay additional royalty fees (e.g. BMI, ASCAP) when i use Soundsuit?

In the US, if you use Soundsuit, all the copyright fees are included in your Soundsuit subscription. You do not need to pay BMI-ASCAP fees on top.

In the rest of the world, you do need to get a music license from your local Copyright Collecting Agency, e.g. PRS-PPL (UK), GEMA (DE), SACEM (FR), APRA AMCOS (AU), etc.

How do i get an invoice after subscribing?

As soon as you subscribed online to Soundsuit, you will receive a confirmation email. The invoice will be attached to this email.

If the day of your subscription you free trial is not ended yet, then the email with the attached invoice will be sent automatically the day your test phase ends, and your paid subscription starts.

Does Soundsuit's free trial includes an obligation to purchase?

No, Soundsuit’s trial is absolutely free of charge and without any binding nor obligation to purchase. No credit card is required neither, so you do not need to share any banking details. And the transition from the trial to the subscription is NOT automatic!

What’s included in the monthly fee?

The fee includes all the licenses you need to stream music in a place of business in the United States. All the ASCAP and BMI licenses are then included. With Soundsuit, you do not have to worry again about licensing!
If your business is located outside the US and Canada, you also need to get a license and pay your local collecting society, e.g. PRS-PPL (UK), GEMA (Germany), etc.

How can i cancel my subscription?

You can resign your Soundsuit subscription at any time. We think that it is a pity of course, but it’s your decision and your right.

Please simply send the notice to support@soundsuit.fm. Without termination, the subscription will automatically be renewed for another term.

What is the cancellation notice applied?

The notice period applied is