Highlighted articles.
Your questions. Our priority.
1.
Why is Spotify not legal for commercial use?
Unlike Soundsuit, Spotify – and other maintrain (B2C) music services like Apple-Music, Youtube, Pandora, Deezer and others – are not legal for commercial use. It is clearly stated in Spotify’s Terms And Conditions and in Spotify’s FAQ section.
2.
Do i need to pay complementary royalty fees if i subscribe to Soundsuit?
In US, if you use Soundsuit, the relevant copyright fees (reproduction fees + performance fees) are included in your Soundsuit subscription. You do not need to pay additional fees on top (e.g. BMI, ASCAP, SESAC, GMR).
In the rest of the world, you do need to get a music license (performance fees) from your local Copyright Collecting Society, such as PRS-PPL (UK), GEMA (DE), SACEM (FR), APRA AMCOS (AU), etc. Soundsuit covers in this case only the Reproductions fees.
3.
Can I build my own song-by-song playlist with Soundsuit?
Yes, the Soundsuit app offers the functionality to build your own playlists, song by song, as you are used to do it on consumer platform like Spotify oand others.
And as a music servciue built for professionals, Soundsuit makes it even easier for you to build great playlists that will engage better your audience. When searching for songs to add to your playlist, you will notice the blue badge featured by the songs that have been verified by Soundsuit music experts, and validated as “great track to be played in a business environment”.
4.
Can Soundsuit be a business expense?
Yes, Soundsuit can be considered a business expense. Using consumer platforms like Spotify in a business setting is illegal and should not be considered a business expense.
5.
Do I receive a business invoice after subscribing?
When you subscribe to Soundsuit, you receive a confirmation email. The invoice will be attached to this email.
As a music service for professionals, Soundsuit delivers business-compatible invoices, with all necessary information to comply with any international accounting standards.
Useful remark:
If on the day of your subscription your free trial is not ended yet, you will receive the email with the attached invoice on the day when your subscription will officially start (i.e. the day when your free trial will end).
6.
Does Soundsuit's free trial includes an obligation to purchase?
No, Soundsuit’s trial is absolutely free of charge and without any binding nor obligation to purchase. To start your free trial, no credit card is required, so you do not need to share any banking details. And the transition from the trial to the subscription is NOT automatic!
7.
What’s included in the monthly/yearly fee?
If your business is located in the US: the Soundsuit fee includes the relevant licenses to legally play music in your location. You do not need to pay additional copyright fees on top (e.g. BMI, ASCAP, SESAC, GMR).
If your business is located in the rest of the world: you will need to get an additional music license from your local Performing Rights Organisation (PRO), e.g. PRS-PPL in the UK, GEMA in Germany, SACEM in France, etc.
8.
Can i cancel my subscription at anytime?
You can cancel your Soundsuit subscription at any time:
- Log in your Soundsuit Dashboard
- Go to the tab “Account & Billing”
- Click on “Subscription details”
- And click on “Cancel Subscription”.
Without cancellation, at the end of a term (e.g. one month or one year), the subscription will automatically be renewed for another term.
9.
What is the cancellation notice?
The notice period reads
- for a monthly subscription, 14 days to the end the subscription.
- for a yearly subscription, 3 months to the end of the subscription.
10.
What are the available payment methods?
You can pay yearly or monthly using:
- VISA credit card
- MasterCard credit card
- AMEX credit card
- ACH direct debit (USA)
- SEPA direct debit (Europe, UK)
- iDEAL (North Europe)
- Apple Pay (Apple users)
11.
Is Soundsuit compatible with Sonos?
Yes, you can easily use Soundsuit with your Sonos sound system. As a certified premium partner of Sonos, Soundsuit is fully compatible with all Sonos devices.
12.
Is Soundsuit compatible with Loxone Smart Building?
Yes, Soundsuit is seamlessly integrated into the Loxone system. As a certified premium partner of Loxone, Soundsuit is fully compatible with the Loxone system and all the Loxone speakers.
13.
Is Soundsuit compatible with Q-Sys, Crestron, Audac, and other AV systems?
Yes, Soundsuit can be easily added as a music provider on any AV systems. We for instance already work with customers, who use Q-Sys, Audac, Crestron or similar AV systems. Do not hesitate to contact us to plan a technical call.
14.
Do you offer special conditions for schools and non-profits?
Yes! We offer tailored pricing for schools, daycare centers, and non-profits. Instead of paying per music zone, you purchase individual licenses—each allowing one teacher or class to stream music independently.
For example, with three licenses, three teachers/classes can use our app simultaneously. This ensures a legal, professional music solution for lessons, quiet time, or events like Christmas and summer parties.
We also offer volume discounts based on the number of licenses needed. Contact us for details!
Dominik Schwarzenberger
Hotel Manager | Loxone Campus
“The seamless integration of Soundsuit into the Loxone audio solution is a game changer. It provides a unique experience for our hotel guests.”
Jens Fay
Store Owner | BoConcept
“Great music selection and customer service. The music perfectly fits our brand and customer target audience.”
Sascha Breuer
Quality Manager | Cinnamood
“The music is now fresh, on-brand, and never repetitive—unlike the old DIY playlists we used to rely on. It has a real impact on team motivation and energy. And customers too notice the better vibe!”
Quentin Couturier
Co-Founder
“Soundsuit simplifies music branding. Easy to setup, easy to scale. “
Tim Mälzer
Owner | Überland Restaurant
“We wanted a modern streaming solution. But the less music work as possible for our employees. Soundsuit was the perfect match!”
Yaël Savignac
Head of PR | World Trade Center
“I used the app myself at an event and I have to admit, it’s even easier than I thought! I am conquered.”
Jochen F.
Owner | Coffee Fellows
“Very well curated catalogue of music. Whatever the music genres you go for, you cannot get it wrong!”
Marco Henningsen
Store Manager | Husens Design
“Great music service for professionals. I can schedule the music mix in advance, but also adjust in real-time via the app.”
Kyle G.
Head of Operations | Projects Coworking
“We used to face constant issues with Soundtrack-Your-Brand on Sonos—dropouts and headaches. Since switching to Soundsuit, everything runs smoothly. No more downtime, perfect Sonos integration, and zero stress. It’s been a huge relief and a real time-saver!”
Michaela Pottmann
Head of Retail | BoConcept
“The right music at the right time of the day is a strategic success-factor for BoConcept. With Soundsuit, we engage our customers better.”
Luisa H.
Marketing | Mercedes-Benz Lounge
“In our Mercedes-Benz experience center, Soundsuit insures a premium, consistent but always renewed music identity.”
Annabell von K.
Owner | iXmal Fitness
“Finally a very fine selection of fitness music! And a super easy-to-use app, for any member of my staff.”
Fatima K.
Front Office Manager | Volkswagen
Soundsuit curated music helps create a positive atmosphere, keeping our visitors in good spirits.
Matthias Schmitt
Head of Events | SAP
“Perfect music solution for events. The setup takes seconds. It’s plug and play. Really easy!”
Maya Lawah
Owner | FräuleinFit
“My customers often congratulate us for our motivating music atmosphere. They should in fact congratulate Soundsuit!”
Stefan Meier
Flagship Owner | BoConcept
“Exactly the solution we were looking for in my BoConcept Store. Easy, smart, affordable.”
Carmina Brovot
Owner | Prevôt Hotel & Restaurant
“Our international clientele requires us to stay up to date with music trends. Soundsuit does all the work for us.“
Paulina D.
Happiness Manager | Puma
“Soundsuit+Sonos make it easy to plan in advance different music moods for different spaces of our office building.”
DESIGNED FOR CUSTOMER-FACING BUSINESSES
Make Music Your Competitive Advantage.
Deliver a curated, seamless atmosphere across all your locations.
Set up in under 3 minutes • No credit card required • 14-day free trial • Cancel anytime
Trusted by BoConcept, Puma, Audi, IKEA, Accor, LVMH.
10,000+ businesses already use Soundsuit
100% legal and licensed for commercial or public use
1 dashboard to control all our locations
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